If you’re like me, the answer is YES.

At Mike Bachman Plumbing, we don’t use AI to answer our phones. We believe when you call a local company, you should be able to talk to a real, local person.

Our office staff — and our entire team — is made up of local people who live and work right here in our community. When you call us, your call is answered by a person, not a computer.

And when we send someone to your home, we send a plumber.

We don’t send a salesperson disguised as a technician. We are licensed by the State of Utah and trained to diagnose, repair, and replace plumbing systems.

From the moment we answer the phone, you’ll be talking with a professional who cares about you, your home, and finding the right solution for your plumbing needs.

Real People Answering Your Phone Call

Phones answered 24 hours a day by our live, local office staff — Kathy, Jennifer, or Token. They are trained and dedicated to helping you and getting the right person to your home for your plumbing needs.

Real Licensed Plumbers Coming to Your Home

Our plumbing team includes Victor Bachman, Chad Roylance, Brandon Bachman, Randall Bachman, Mason Bachman, Kristine Stephenson, Matt Sandstrom, Stefan Kodel, and Cameron Stoddard.

Our plumbers are licensed by the State of Utah as Master, Journeyman, and Apprentice Plumbers and specialize in plumbing repair and replacement.

Their job isn’t to pressure you into buying something. Their job is to help you understand what is happening with your plumbing, explain your options, and help you make the right decision for your home and your situation — whether that means repairing it or replacing it.

StraightForward Pricing

We also believe you should know what something is going to cost before you authorize the work.

That’s why we use StraightForward Pricing.

We don’t advertise a super-low price just to get into your home and then switch it to something different once we arrive.

Instead, here’s what you can expect:

1. Today’s Symptoms
You tell us about the challenges and symptoms you are experiencing.

2. System Diagnosis
We diagnose the system to determine what is causing the problem and identify possible solutions.

3. We Share What We Find
Your plumber explains what was found during the diagnosis so you understand what is happening in your home.

4. Your Options & StraightForward Pricing
We explain your options and provide clear, no-hassle StraightForward Pricing.

5. You Select Your Solution
You decide which option is right for you and no work is performed until you authorize it.

6. Industry-Leading Guarantees
We stand behind our work, and your satisfaction is 100% guaranteed.

7. Job Done Right
Once you authorize the work, we get to work solving your plumbing problem — and we clean up afterward.

8. Paperwork & Investment
Finally, we complete the paperwork, review the work with you, and take care of payment.

Plumbing Without the Runaround

* Endless automated menus.
* AI answering the phone.
* Salesperson showing up at your door pretending to be a plumber.

NO

Just real local people, real licensed plumbers, StraightForward Pricing, and professional plumbing service.

That’s how we believe a local plumbing company should do business.

Mike Bachman Plumbing
Local people helping local people.