Have you ever gotten a call or email that starts like this:

“Hey, it was great talking with you last week”

But you know for a fact you’ve never spoken to them?

That’s not a mistake. It’s a sales tactic.

And honestly it tells you everything you need to know.

Why some sales people start with a lie

It’s designed to lower your guard.

By pretending there’s already a relationship, they’re trying to:

  • Skip the introduction
  • Create instant familiarity
  • Make you feel obligated to continue the conversation

But if the very first sentence isn’t true, it raises a bigger question:

What else won’t be?

4 Simple Ways to Spot a Bad Sales Pitch

Not every sales call is bad—but the bad ones tend to follow the same pattern.

Here are a few red flags to watch for:

1. Fake Familiarity

They act like they already know you or have worked with you even when they haven’t.

2. “Following Up” on Nothing

They claim they’re continuing a conversation that never happened.

3. No Clear Purpose

They avoid telling you why they’re calling and try to ease into it instead.

4. Manufactured Urgency

They push you to act quickly before they’ve earned your trust.

What Good Businesses Do Differently

A good business doesn’t need tricks.

They:

  • Introduce themselves clearly
  • Tell you exactly why they’re reaching out
  • Respect your time and decision-making process

No games. No pressure.

Just straightforward communication.

How a conversation starts matters.

It sets the tone for everything that follows.

When a service provider contacts you, you should expect

Clear Communication

They should explain who they are and why they are there, no confusion, no guessing.

A Full Inspection

They shouldn’t just fix symptoms and try to sell you something new. They should look for the actual source of the problem so it doesn’t come back.

Straightforward Pricing

Give you options and pricing before any work begins—so you can make the right decision for your home.

No Gimmicks. Just Honest Service.

There are plenty of ways to get someone’s attention.

Starting with something untrue shouldn’t be one of them.

Because trust isn’t something you fake, It’s something you earn.


Need a Plumber You Can Trust?

If you’re looking for honest, licensed plumbing service in Northern Utah, we’re here to help.

Mike Bachman Plumbing
✔ Licensed, professional plumbers
✔ Straightforward pricing
✔ Same-day service available

Give us a call or schedule service today—we’ll treat your home the way we’d treat our own.